My company is developing a product and we’re 12-18 months away from launch. I am concerned about access for my patients. Where do I start?
From day one of an engagement, Lash Group brings to the table a deep knowledge of best practices captured over our two decades of experience and hundreds of program implementations across virtually all disease states. Lash Group experts apply this knowledge to the strategic program design and configuration. Plus, we partner with Xcenda, part of AmerisourceBergen, to provide a broader reach of consulting services, including exposure modeling and benchmarking, as well as health policy tracking and analysis. We then execute the programs and make adjustments based on analysis of performance data and relevancy of services. Your program is developed and executed in a way that delivers the highest uptake and duration of therapy, while also being scalable to changing market needs.
What types of patient support programs does Lash Group offer?
Lash Group’s patient support programs include reimbursement support, co-pay and patient assistance, and adherence services, as well as value-added programs like outsourced medical information and pharmacovigilance support. We have integrated and aligned TheraCom as an expert provider of integrated pharmacy services, free product distribution and product wholesale solutions.
Do you have services for diagnostics?
Lash Group provides targeted expertise within the diagnostics and personalized medicine market through Premier Source. The trend of companion diagnostics and personalized medicine will continue to explode, and Premier Source is the undisputed market leader in providing service solutions for this unique market.
I’ve heard Lash Group talk about its patient-centric service philosophy. What is this?
At the heart of Lash Group’s program success is our patient-centric service philosophy, meaning we put the patient at the center of everything we do. We deliver an efficient experience for both patients and providers through a variety of service models that are scalable to your business requirements. To operate our programs, Lash Group identifies the most qualified and credentialed talent, and we provide extensive training and on-going development to ensure the highest quality of service delivery. We focus on doing everything we can to help patients gain access to treatment and to communicate the caring nature of your brand.
Can Lash Group provide automated benefits verification and pre-authorization?
Yes, this is another example of Lash Group’s technology strength. Our end-to-end eConcierge Platform leverages technology to streamline access and provide rapid response. This includes real-time electronic enrollment and real-time access services such as ePrescribing, electronic benefits verification, electronic prior authorization (ePA), electronic provider and patient authorization (e-signature), electronic referral to the pharmacy for order fulfillment and referral re-verification.
I currently have my access programs with another service provider. Do you have experience in transitioning existing programs from other service providers?
Yes, Lash Group is highly experienced at transitioning programs from other service providers. With more than two decades of experience in program delivery across most disease states, our teams are adept at implementing just about any type of program. Lash Group teams are well prepared to deliver a streamlined transition process that is both seamless and improves how you support your patients and providers.