Patient Education & Adherence Programs

A patient's health may be jeopardized or the efficacy of a drug or device compromised without bridging the gap between patients, providers, and payers to ensure access and continued use of the product.  Lash Group builds that bridge through carefully constructed patient education and adherence programs.

These activities are designed to foster access and adherence by:

  • identifying and tracking potential patients
  • educating and motivating patients and families to initiate and stick with therapy
  • addressing patients' and providers' reimbursement issues
  • providing incentives to boost enrollment and encourage compliance
  • managing outreach services to patients, families, guardians, health care providers, and patient advocates
  • using varied approaches including phone calls, letters, faxes, electronic mail, and information guides
  • tracking outcomes through customized reporting