For all services and programs, Lash Group excels in database management technology.  Our information technology expertise enhances our ability to implement and efficiently manage a range of product support programs.

PatientPlus,™ one of Lash's proprietary databases, enables us to efficiently log and track patient-specific inquiries, as well as generate reports and perform analyses.  Thanks to PatientPlus,™ our reimbursement counselors can quickly find answers to callers' questions on insurance, financial, or medical necessity criteria, or product distribution status, thus smoothing the operations of Lash's patient assistance and reimbursement programs. 

PayerPlus,™ another proprietary database, is a repository for current reimbursement, coverage, and eligibility information for thousands of payers nationwide.  Using PayerPlus,™ reimbursement counselors can rapidly provide callers with payer-specific information.  For the uninsured and underinsured, this database also permits counselors to identify other sources of health care coverage—from state and federal programs like Medicaid, to those specific to a patient's county or local community—as alternatives to programs offering free product.

Online access to the Centers for Medicare & Medicaid Services' fiscal intermediary and Medicare carrier (Part B) manuals, Medicaid guides for each state, and carrier-specific newsletters supplement the power of our own databases.