Did you know that more than 40% of prescriptions requiring prior authorization are abandoned at the retail pharmacy, and even more are filled with an alternative product*?

The good news is that we can help you to avoid prescription abandonment and increase completed scripts by intercepting prior authorization right at the pharmacy. Through our new service – RxRescue – Lash Group is partnering with CoverMyMeds to provide the support you need to ensure your patients gain access to their treatment at the point of sale.

How Does RxRescue Work?

This innovative solution combines the automated support of CoverMyMeds with the high-touch services of Lash Group to help resolve prior authorization barriers at retail, and ensure prescription fulfillment. RxRescue can be paired with a number of Lash Group service models, such as commercial co-pay assistance and reimbursement support, so aligning this service with your new or existing program is easy. Or, you can use RxRescue on its own, outside of a hub.

Who Benefits from RxRescue?

Patients aren’t the only ones who will benefit from this service. So do providers, pharmacists, and manufacturers! 


  • Increase fills, reduce abandonment and product switching
  • Support providers and pharmacists within their preferred workflow
  • Assist patients not enrolled in the hub program, and drive hub enrollment
  • Gain insight on provider and payer activity


  • Therapy of  choice is filled; patient is more likely to continue treatment
  • Potential immediate result via ePA without logging on
  • Hub participation not required
  • White glove service reduces administrative burden


  • Patient begins therapy sooner using prescriber's preferred product
  • Reduce patient confusion from encountering PA, product switching
  • Can be linked to copay support to keep patients on therapy during PA process


  • Support both retail and specialty pharmacists
  • Technology is presented within the pharmacist's regular workflow
  • Receive update on PA result
  • More likely to complete fill, with less administrative burden

See if RxRescue is a good fit for your product. Contact us today for guidance on how to add this service to your patient support programs. Please include "RxRescue"  in the comments section of the Contact form.

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*Information obtained from the CoverMyMeds’ scorecard at epascorecard.covermymeds.com.