The eConcierge platform, the next generation service delivery system provided by Lash Group, serves as a virtual front end to our patient support services programs. Designed to “meet providers where they are,” this platform includes real-time, end-to-end medical and pharmacy benefit solutions like:

  • Electronic Provider and Patient Authorization (eSignature)
    Facilitate electronic collection of patient HIPAA consent and acceptance of any manufacturer-specific consent language
     
  • Electronic enrollment with ePrescribing
    Electronic submission of the program form including the prescription to facilitate processing, triage, and dispensing
     
  • Electronic benefit verification
    Obtain medical eligibility and pharmacy benefit coverage details 
     
  • Electronic prior authorization   
    Facilitate electronic submission of PA forms to payers