Clinical Services

Training and educational services for patients and providers

Our team of seasoned nurses elevates the level of care patients and caregivers receive, providing critical guidance and support at the right time and in the right way. Combining strategic communications with cutting edge technology, we are with your patients every step of the way.
Our nurses are program credentialed, with disease state expertise and 5+ years of experience
600+
Telehealth and field nurses across the U.S.
+50%
Nurses certified in disease state specialty
+85% 
Oncology Certified Nurses (OCN®)

Field-based health education services

Our in-person educational services enhance your engagement program, providing support to both patients and providers. Whether as a standalone offering, or as part of a comprehensive solution, our Clinical Nurse Educators work with you to overcome knowledge barriers and monitor performance.

Patient education and injection training  

Many patients have limited time with their healthcare provider, and are often left with questions about their treatment. Patient education programs help bridge the gap by providing product education and in-home injection training, equipping patients with the knowledge and skills needed to start and continue therapy.


  • Personalized training in a familiar environment facilitates caregiver inclusion
  • Reduces apprehension toward therapy by building confidence to self-administer
  • Overcome complex regimens or delivery methods and educate on product safety and value

I’m so glad to know you are only a phone call away and I can call you whenever I have questions.

LASH GROUP PATIENT

Peer-to-peer education

Changes in regulations have impacted the relationship between healthcare providers and sales representatives, often resulting in restricted access and limited ability to share critical product information. Our clinical nurse educators share product knowledge with healthcare providers to help them make informed decisions for prescribing.

  • Gain access and enhance the provider visit
  • Increase product knowledge and overcome complex regiments or delivery methods
  • Encourage market adoption by showing product value through data

Case Study

How Integrating Oncology Nurse Advocates Into Program Design Resulted in Industry-Leading Patient Satisfaction

Read more

Medical information and pharmacovigilance

Our Clinical Services provide solutions for pharmacovigilance and regulatory compliance, including FDA Risk Evaluation and Mitigation Strategies (REMS) requirements. Our call center frees up in-house resources, providing information to patients, pharmacists and prescribers alike. Scalable services allow you to introduce new delivery systems or make a change in packaging throughout a product’s lifecycle. Additionally, our pharmacovigilance service meticulously compiles adverse event information in an FDA-ready report.
Physician consultation in the hallway

Support with REMS requirements

Together with our partners at Xcenda, another division of AmerisourceBergen, we create a dedicated team to work with you throughout the design and implementation phases of your REMS program. With technology supporting a wide range of features like training, registry and tracking, we build and administer the tools and systems necessary to ensure full compliance with FDA regulations.