Our Approach

Introducing Fusion

Our new patient support technology ecosystem, Fusion, is more than a CRM platform. It combines dozens of best-in-class technologies with workflows that are customized for patient support services. It features a proprietary, advanced data model that enables us to provide a personalized and seamless experience for patients, providers and manufacturers - ultimately improving patient access to life saving medications and enhancing patient engagement and outcomes. 

Our patient-centered approach to program design

Leveraging our vast industry knowledge and experience, we’ve created a proven formula for program design that meets the unique needs of your product and patient population.
Our Solutions

We are very satisfied with the execution of operations for our programs. Our team at Lash Group is AMAZING! 

Manufacturer client

Great programs start with great people

We build a team of qualified, highly-trained associates to deliver an effective customer experience. Combining a patient-centric service philosophy with innovative technology and reporting, we provide efficient program delivery. 

A multi-channel approach to communications

Consistent, clear communication with patients is vital. Managing a variety of channels and messages is too often a pain point for patients, providers, pharmacists and manufacturers alike. We identify the right mix of communications so patients can easily communicate challenges they're facing with treatment. By removing barriers to adherence, we maximize the success of your program.
Patient on phone

Streamlining access, delivering value

Our hub model approach allows for best-in-class program design and a 360-degree view of the patient-provider experience with a single point of contact for patients and providers.
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Patient-facing portals that provide real-time access

Our customer relationship management (CRM) and web portals streamline the enrollment and verification process, delivering real-time insight into market activity. Through these portals, our counselors record demographics, insurance, financial, medical and distribution information.
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AmerisourceBergen provides tailored solutions to meet your products’ needs

It takes a global healthcare solutions leader with a comprehensive network to support your product throughout the entire commercialization process.

Our Signature™ Commercialization Strategies

When bringing a new specialty treatment to market, commercial success begins with the patient. Our Signature™ Commercialization Strategies are designed around the unique needs of both the product and the patient, providing end-to-end support. Learn how we can help you improve product access and patient adherence.
Female researcher with test tube

Trust us to get your products to the patients who need them most

Talk to a Lash Group expert today about our approach to strategic program design.
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