Introducing Fusion: Lash Group Launches a New Technology Ecosystem to Power the Future of Patient Services

Moving the Needle in Patient Care

We designed our new Fusion advanced data and analytics platform to help solve the complex questions that manufacturers face within patient services. Watch and learn how we’re using software and our experience to generate new insights that enhance patient outcomes.

We Believe Patients Come First

"It's never been about building a system... it's about transforming our business—our people, process and technology to ensure we are meeting the needs of our patients."


-Jaime Carter, Sr. Director, Patient Services Portfolio Owner

Learn More About Jaime

Improving the Provider Experience

Discover how we leverage technology, smart touch and smart workflows to design a new Provider Portal which improves the provider and patient experience.

Fusion Awards

Ensuring Data Quality and Governance

Learn how our teams developed and implemented strong data governance and management and disaster recovery practices within Fusion, leveraging technology, culture and industry best practices and ultimately enhancing the care and stewardship of patient information. 

Enhancing the Patient Experience

After diagnosis and the care plan are established, patients often need guidance and support to access their treatment. Using the right approach and computer telephony integration (CTI) technology, learn how our counselors personalize patients' experience.

"Our approach to driving a strong patient experience is to be informative, concise and a resident expert... and just as important, to be deeply emphatic and supportive."

-Michael Obringer, senior vice president, chief operating officer

Fusion eBV: At the Forefront of Innovation

For millions of benefit verifications that need to be completed each year, technology holds the promise to drive efficiency- improving scale and speed without compromising effectiveness. Now, the next generation electronic benefit verification (eBV) solution leverages a new approach which accounts for the complex world of insurance reimbursement. Learn how artificial intelligence can help accelerate speed to therapy and improve the overall experience for patients and providers. 

Fusion at Dreamforce 2017: Power to the Patient

Recently, our team presented Fusion at Dreamforce 2017—the largest, most renowned software conference in the world hosted by Salesforce—which brings together over 170,000 thought leaders, industry pioneers and IT professional to discuss the latest technology innovations in San Francisco, CA.   

Equipping our Associates to Thrive

As Fusion helps us design a digitally-powered and data-driven environment, we are equipping our current associates with the knowledge, tools and leadership skills they need to be successful, and creating new roles that bring in additional expertise and critical skills needed to support our delivery of patient support services both now and in the future.