Prior Authorization

Reducing barriers to access

More than 40% of prescriptions requiring prior authorization are abandoned at the pharmacy. Even more are filled with an alternative product. That’s why supporting patients during the prior authorization process is key to reducing administrative hurdles to access.
Pharmacist stocking bottles

RxRescue support

Through our RxRescue service, we ensure patients can access their treatment at the point of sale. This innovative solution combines automated support with our high-touch services to help ensure prescription fulfillment success. RxRescue can be paired with other services, such as copay assistance and reimbursement support.

RxRescue doesn't only benefit patients: 

  • Manufacturers can increase fills, reduce abandonment and gain insight into provider and payer activity.
  • Providers can focus on quality of care while our counsellors reduce administrative burdens.
  • Patients can begin therapy more quickly and easily, and can be linked with copay support services to help them continue treatment.
  • Retail and specialty pharmacists receive updates on prior authorization results, working with technology already in their daily workflow.