Patient Access

Breaking boundaries and eliminating barriers

Advancing Access Through Innovation

We combine highly skilled teams with cutting-edge technology to deliver specific solutions for your payer landscape, ultimately speeding access to therapy. Our tech-enabled processes utilize a state-of-the-art technology ecosystem to make benefit verification, reverification, prior authorization, and reporting more seamless than ever. 


SIMPLIFYING STEPS TO THERAPY

Benefit Verification

Accessing and understanding benefit information at the time of prescription is critical for speed to therapy and for therapy adherence. Whether medical or pharmacy benefit verification (BV), our comprehensive and flexible services leverage technologies that make it possible to get the information you need at the moment you need it–whether that's a full explanation of benefits, the details of a patient's health plan, or the cost-share for a specific medication. 

In addition, our expanded eBV services include a unique digital assistant technology, which utilizes artificial intelligence (AI) and natural language recognition to make automated payer calls. 


REDUCING BARRIERS TO ACCESS

Prior Authorization

Providers should be able to focus on patient care, not paperwork. Our electronic prior authorization (ePA) solutions connect to all major payers and guide the provider through each step of the prior approval form to make the process as seamless as possible. An integrated provider portal keeps providers up-to-date on the patient's status, while experienced counselors manage the workflow and appeals.

REVOLUTIONIZING HIGH-TECH AND HIGH-TOUCH SOLUTIONS

eServices

By leveraging the most comprehensive and flexible electronic solution on the market, you can ensure the needs of patients and providers are being met at each stage of the product lifecycle. Our advanced artificial intelligence and machine learning technology learns, adapts, and updates algorithms to increase automation at every possible step. And our FUSION technology ecosystem incorporates field-based dashboards that provide manufacturer insights, as well as provider portals that offer actionable reporting and case management tracking. 


How to Evaluate an Electronic Benefit Verification Product 

Myra Reinhardt, Vice President of Product Innovation and Analytics at Lash Group, shares insights on how to evaluate eBV solutions.

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Get in touch to learn more about Lash Group solutions and to transform your patient support services. Together, we can make faster, easier, more reliable care possible.

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