The Power of Patient Activation: Part Three
In the final installment of our three-part series on medication adherence, we share a case study from Lash Group’s patient-centric approach to improving activation.
The Power of Patient Activation
The Challenge: Move Patients from PAM® Level 2 to 3
When the patients first began receiving adherence support services from Lash Group, these patients measured at PAM level 2 with an average PAM score of 41.7. To reach a suitable level of activation, the program focused on moving patients from PAM level 2 to 3.
To move patients to the next PAM level, the clinical support team needed to address the following barriers:
The Approach: Improve Activation with Patient-centered Support
To resolve these barriers and move patients forward, Lash Group’s clinical support team had access to the following types of interventions:
The Results: Improved Activation
Upon reassessment, patients improved their PAM score by 15.5 points, on average, and moved from PAM level 2 to 3.