In his role as Senior Vice President of Patient Services for Biopharma Services, Bill Smith is responsible for executing the Biopharma Services strategy for Data Analytics and Product Innovation, to ensure the successful delivery of value-driven products created to serve the needs of our clients.

With extensive experience in patient support programs, operations, change management and product innovation, Mr. Smith guides his team in providing oversight and strategy for the design and implementation of new products at all stages of the product lifecycle.

Mr. Smith most recently held the role of SVP, Business Transformation at Lash Group, where he led multiple teams in an enterprise-wide initiative that drove innovation and transformation at the business level to produce solutions aligned with Lash Group client needs. Before that role, he held the position of Vice President of Operations at Lash Group, where he was responsible for building internal operating teams, as well as creating and implementing strategic goals designed to expand comprehensive reimbursement and patient support programs.

Mr. Smith’s experience spans many therapeutic areas and includes specialty products prescribed and administered in a wide variety of treatment settings. His focus on quality, process improvements, and data management have led to innovative system solutions to provide strategic program design and operational excellence.