As a program manager, I am responsible for the day-to-day management of program operations and associate relations within my team. I work closely with the associates to ensure they have adequate resources to perform their daily tasks and to support our patients to the fullest. I am also responsible for ongoing coaching and feedback to help support individual career development opportunities.
The great thing about my role is every day is somewhat of an adventure – no two days are the same. I enjoy being able to partner across all roles within our program and really see the breadth of services we offer in action. Regardless of your specific role at Lash Group, we all play an integral part in ensuring our patients gain access to treatment.