As a Senior Director of Operations, Ms. Amico is responsible for strategic management and operational oversight within the client delivery organization. With over 18 years of experience in the healthcare industry, she is an expert in strategic development and operational execution of comprehensive reimbursement hubs as well as Patient Assistance Programs and Foundations. Ms. Amico focuses on establishing customer relationships, streamlining processes, implementing quality measurements, adhering to program compliance and driving innovation.
During her tenure at Lash Group she has led the design, development and successful implementation of support programs across a wide range of disease states. She also helped spearhead the design, development, and implementation of the first Quality Program in the organization.
Prior to Lash Group, Ms. Amico was a supervisor at a medical implant company and led a team focused on managing manufacturing control processes and documents.
Ms. Amico earned a Bachelor of Science degree in Political Science from Appalachian State University.