Therapy Adherence

Empowering patients to participate in their own care

Breaking Down Barriers to Adherence

No two patient journeys are the same, so we build flexible programs specific to disease state and patient population, using our high-tech, high-touch foundation to learn, predict, plan, and adjust to the uniqueness of each patient's needs. With the market's most advanced technology and the industry's most experienced clinical staff, we commit to continuously improving not just patient outcomes, but how they get there.

Strengthening the patient relationship

Personalized Case Management

With our Case Management service, a clinician is the first point of contact for the patient. In addition to expert support, we leverage technology to prioritize and automate tasks so care teams can focus on the right patient at the right time. With our proven scalable processes, we can adjust programs as needs change, whether planned or unplanned. By promoting a stronger one-to-one relationship between the care team and the patient, we help yield better adherence results crucial to more positive patient outcomes.

Building patient confidence

Telehealth and Field-Based Nursing Services

To meet patients where they are in life and in treatment, we offer clinician-to-patient or peer-to-peer education to help overcome barriers to therapy. Our Telehealth and Field-Based Nursing Services such as in-home, on-site and virtual injection training help instill confidence in patients and prepare them to manage more complex medicines regimens or delivery methods. 

Our commitment to quality

URAC Accredited for Clinical Services

Lash Group Clinical Services has earned the URAC accreditation for Core, showcasing dedication to improving quality standards and upholding URAC's mission to advance quality in healthcare through leadership, accreditation, measurement, and innovation.

Driving engagement through innovation

Technology-Enabled Adherence Solutions

Situational and behavioral barriers are unique to each patient and their healthcare journey. As the first hub services provider to identify individualized patient risk through predictive analytics, we leverage mobile engagement and multichannel communication to provide real-time personalized support available even before the first fill. Patients now have visibility into medication approval and shipment status, while manufacturers can educate and engage with patients like never before. 

Lash Group

Achieve Better Patient Outcomes with Clinically Supported, Tech-Enabled Adherence Programs

Lash Group's Vice President of Market Development and Strategy, Michael Craig, and Product Director of Adherence Services, Dale Hanna, discuss the critical nature of clinical expertise in tech-enabled patient support solutions and the importance of training teams in empathy.

Insight

How Tech-Enabled Solutions Impact Adherence

Tommy Bramley, PhD
AmerisourceBergen
May 2019

Learn more

Start a conversation

Connect with Lash Group

Get in touch to learn more about Lash Group solutions and to transform your patient support services. Together, we can make faster, easier, more reliable care possible.